customer
Posts

  • The customer is always right

    There are countless cliches and adages regarding how businesses should treat their customers; “Look after your customers because if you don’t someone else will” and “A good relationship can take years to build but seconds to destroy” are a couple that spring to mind.

    In any competitive industry (which most are) despite our best endeavours we will lose customers from time to time. And that’s using our best endeavours. So what might happen to your business should you not use your best endeavours?
    Continue Reading