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  • The problem with comparison sites

    Price comparison

    The price is right... Isn't it?

    We now live in a world where we have access to vast amounts of information, more than at any time ever before.

    And it is often said that, ‘Knowledge is Power’, true. Well at least it is potential power, knowledge needs to be used/acted upon for that power to be realised. I digress.

    What is not often said about that power is that it is not always good. How do you know the knowledge you have gained or been given is; true, accurate or complete? How do you know if the entity providing that information has their own agenda? Why are they providing you with this information?
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  • The customer is always right

    There are countless cliches and adages regarding how businesses should treat their customers; “Look after your customers because if you don’t someone else will” and “A good relationship can take years to build but seconds to destroy” are a couple that spring to mind.

    In any competitive industry (which most are) despite our best endeavours we will lose customers from time to time. And that’s using our best endeavours. So what might happen to your business should you not use your best endeavours?
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  • When is paying less actually paying more?

    Dream First Home

    The title may sound impossible, but as we often find, it can be all too true.

    When searching for a mortgage deal there are many variables to consider. During the course of what us brokers call ‘fact-finding’ we ask questions to narrow down the thousands of possibilities. The more information we gather, the more accurate the results and the more likely our customers are to be accepted first time with their chosen lender.

    To coin a phrase; it’s like painting pictures with words.
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  • Interest rates to rise?

    Many lenders withdrew and re-priced some of their fixed rate products recently, perhaps in anticipation of a sooner-rather-than-later rise in interest rates.

    The Bank of England base rate has been held at the historic low of 0.5% for the 22nd consecutive month which continues to provide welcome respite for borrowers whilst the economy maintains its slow recovery from the deepest recession since World War II.

    However, it’s not just the voices of angry savers trying to force the collective arms of the Bank of Englands Monetary Policy Committee (MPC) but the consistently well-above-target (2%) rate of inflation, which latest figures put at 3.7%. This is before the effects of the recent hike in VAT to 20% make it through to the inflation figures in months ahead.
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  • Loyalty can be an expensive habit

    If you only visit your own bank or building society when it comes to taking out a mortgage you`re only going to be offered the deals from just one bank or building society. You won`t be offered a range of deals from the thousands on the market.

    We can often be fiercely loyal individuals, take football teams for example, you wouldn`t change the team you support during the local derby just because the opposing side were odds-on favourite at the bookies.

    Even when it comes to our weekly shopping, we tend to stick to buying the same brands we`ve bought for years and those are often what we saw our parents buy before us. There`s a sense of trust and of safety about the brands we like to buy.
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